A.G. Schneiderman Sets Up New Statewide “Office Hours” In Storm Ravaged Areas To Provide Assistance To New Yorkers
Office Of Attorney General To Travel To Counties Without AG Regional Offices To Help New Yorkers With Storm-Related Problems
Price Gouging, Flood Insurance and Delayed Debt Payment Issues Top List Of Concerns From Consumers
ALBANY – In the aftermath of recent storms that ravaged parts of New York, Attorney General Eric T. Schneiderman today announced his office will hold “office hours” in impacted communities across the state beginning Friday to make it easier for consumers to raise storm-related questions or problems. In addition to the Attorney General’s 13 regional offices that are always open weekdays during regular business hours, OAG officials will be holding walk-in meetings for storm victims in impacted locations statewide to directly address concerns related to price gouging, insurance policies and delayed debt payments, among other issues. Additional office hours will be scheduled as needed in other impacted areas.
“After the storms have subsided and the cameras and attention disappear, people across New York will still be struggling to get back on their feet. Our regional offices are always open, but to make it even easier for storm victims, we are going directly to the communities that have been impacted,” said Attorney General Schneiderman. “Those living in affected regions are having to deal with not only the damage of the storm itself, but also with the difficulties of recovery. Whether it’s related to byzantine insurance claims or avoiding the pitfalls of overpriced repairs, storm victims need all the help they can get to navigate through this challenging process. We stand ready to assist them.”
In the aftermath of Irene, Lee and other recent storms, the Office of Attorney General has received a number of storm-related complaints and questions, including those involving potential price gouging. To address New Yorkers’ concerns directly, office hours will be held in the following locations, beginning Friday, September 16th:
Delaware County (2 locations):
Middletown Town Hall
Cobleskill Fire House,
610 East Main Street
September 21 & 28
11AM – 2PM
In addition, the Attorney General's Regional Offices are always open to receive storm-related questions, concerns or complaints. These offices are located in Albany, Binghamton, Brooklyn, Buffalo, Harlem, Hauppauge, Mineola, Plattsburgh, Poughkeepsie, Rochester, Syracuse, Utica, Watertown and White Plains. To find the location of the regional office nearest to you, please Click here.
New York State law forbids retailers selling essential consumer goods and services — like food, water, gas, generators, batteries and flashlights, and services such as storm clean-up and disposal — from charging excessive prices during an abnormal disruption of the market.
Last week, Attorney General Schneiderman issued a guide to New Yorkers recovering from recent storms, including tips on how to avoid scams as they restore and rebuild their homes and businesses. The Attorney General's guide includes tips to protect consumers from scams related to home repair, clean up services and tree removal, and he's urging individuals who believe they have been scammed to contact his office at: 800-771-7755.