A.G. Schneiderman Seeks To Permanently Shut Down Monroe County Home Improvement Contractor For Violating Previous Court Order
Defendant Potentially Faces Permanent Ban From Industry, Jail Time, $25,000 in Restitution and $22,000 in Penalties
Schneiderman: This Unscrupulous Contractor Will be Held Accountable to Ensure that No More Homeowners are Victimized
ROCHESTER – Attorney General Eric T. Schneiderman today announced that his office has filed legal action seeking a contempt order against a Rochester home improvement contractor who cheated elderly homeowners despite a previous court order against him for similar deceptive acts and practices. Mark Pelow, 42, of Rochester tried to get homeowners to commit insurance fraud, failed to finish jobs after receiving full payment, performed shoddy work, and refused to honor warranties. Pelow faces potential jail time if found in contempt of the prior court ruling.
"It's bad enough that Mr. Pelow preyed on elderly homeowners once before, but the fact that he had the audacity to target and deceive the elderly again after already paying a fine, is unconscionable," said Attorney General Schneiderman. “This unscrupulous home improvement contractor will be held accountable by my office to ensure that no more homeowners are victimized.”
In 1999, the Attorney General’s Office previously sued Pelow and his brother for repeatedly defrauding customers by performing unauthorized work beyond the scope of the contract and demanding payment for the unauthorized services. Pelow and his brother often used scare tactics and intimidation and targeted their deceptive and fraudulent business practices at elderly persons, 65 years of age or older.
In the previous case, Monroe County State Supreme Court Justice Donald Mark issued a permanent order barring Pelow from operating a home improvement business in violation of New York consumer protection and home improvement contracting laws, but Pelow was allowed to remain in business. The court also ordered Pelow to pay $57,000 in restitution for over 20 victimized consumers.
More recently, an investigation by the Attorney General’s Office discovered Pelow was once again overcharging elderly consumers in violation of the 1999 agreement. The investigation also uncovered new acts of fraud against elderly homeowners, including:
If Pelow is found to be in contempt of Justice Mark’s order, he faces a potential permanent ban from working as a home improvement contractor in New York, payment of $25,000 in restitution to victims, $22,000 in civil penalties and costs and/or up to six months in jail.
When planning to use a home improvement contractor, consumers should consider the following tips:
Consumers who believe they may have been defrauded by or have unresolved disputes with a home improvement contractor are urged to call the Attorney General’s Consumer Help Line at (800) 771-7755.
The case is being handled by Assistant Attorney General Benjamin Bruce under the supervision of Debra Martin, Assistant Attorney General-in-Charge of the Rochester Regional Office. Senior Investigator Christopher Holland assisted in the current investigation.