Lemon Law
The New Car and Used Car Lemon Laws provide a legal remedy for buyers or lessees of new and used cars that turn out to be lemons. If your car does not conform to the terms of the written warranty and the manufacturer or its authorized dealer is unable to repair the car after a reasonable number of attempts, you may be entitled to a full refund.
Lemon Law Arbitration Program: A consumer can seek redress under the New York Program by obtaining a Request-for-Arbitration form by clicking here:
- New Car
- Used Car
- Lease - Excess Wear & Damage Request for Arbitration
- Motorized Wheel Chair Request for Arbitration
Please complete and return the appropriate Lemon Law complaint form, together with copies of all relevant supporting documents (including the bill of sale, repair work orders and any correspondence relating to the claim) to the Attorney General's Lemon Law Unit located at 120 Broadway, New York, NY 10271.
For more specific information about the New York Lemon Law (including the time limits and the steps necessary to pursue a lemon law claim), click here:
New York State Lemon Law Fact Sheet:

